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Frequently asked questions
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What does MakerVerse do?MakerVerse is your plaform for sourcing industrial on-demand advanced manufacturing services. We connect industrial makers to a global network of certified producers providing a variety of high-quality metal and polymer additive manufacturing solutions (e.g., via and CNC Machining, Selective Laser Sintering (SLS), Fused Deposition Modeling (FDM), Binder Jetting / Multi Jet Fusion (MJF), and Laser Powder Bed Fusion (L-PBF), among others. We offer a range of materials at industrial-grade quality, ensuring maximum flexibility for rapid prototyping, tooling, jigs and fixtures, all the way to spare parts and serial production. You can see our full range of manufacturing technologies on this page.
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How does it work?If you need a part on demand, follow our 3-step process. 1. Quote: Upload 3D files to the MakerVerse platform and obtain a quote in just three steps. Design for manufacturability checks are performed in real-time. Our instant pricing algorithm allows you to place the order directly. All uploads are kept completely secure. If instant quoting is not possible for your technology/material combination, you can expect a quote within 24 hours. 2. Production and post-processing: Our operations follow streamlined processes with a single counterpart for functional parts and post-processing from a network of vetted partners. 3. Delivery: We assure industrial-grade quality, a transparent delivery process, and guaranteed lead times to deliver your parts to you fast. If you need end-to-end support for your entire project, our team is ready to help you with your production order.
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Does MakerVerse manufacture my parts?No, we have a large network of regularly vetted production partners in Europe and globally. This means customers can access the available capacity of more than 700 printers and CNC machines.
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Where will my parts be manufactured?At MakerVerse, we have a vetted supplier network located in both Europe and globally. Once you have placed an order, we will find the ideal production partner for your part with the right capabilities for your project, so that they can start to work on your order immediately.
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What industries do you serve?We provide manufacturing for all industries that require metal and polymer parts. These sectors include automotive, industrials, oil & gas, mobility, space and many more. To learn more about how we provide solutions to various industries, click here. Contact us if you have any questions about how we can help you with your application.
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How does MakerVerse achieve competitive prices?Our pricing engine uses artificial intelligence to compare your part to millions of data points, giving you an instant and competitive quote. Every part on the MakerVerse platform generates a wide range of data points like anonymized and non-IP related geometry characteristics, used technology, materials or downstream processing methods. These data points are used by our algorithms to determine competitive and accurate quotes specific to your part. MakerVerse has partners with a long tradition of contract manufacturing, skilled workers, and cutting-edge machines. We pass competitive prices on to you in the most transparent way possible, while ensuring reliable and timely deliveries. Additionally, we pass your request to the best available supplier for your specific type of request to guarantee maximum possible quality. At the same time, we filter requests through a best-in-class manufacturability check, which accelerates the quotation process and reduces friction.
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How much does MarkerVerse cost?Prices vary on quantity, material, and technology. There is no hidden cost – our prices are transparent. As the one-stop shop platform for advanced on-demand manufacturing services, the platform is free to use and allows you to get free cost estimates online. You only pay for the part production and the shipping costs.
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What about the delivery costs?Once you place an order, you can see the actual delivery costs calculated based on your shipping address.
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How can I pay?Currently, you can pay via bank transfer within 30 days of receiving the invoice or via credit card. If you prefer other payment methods, please contact us.
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When will I receive a quote?Our platform provides estimated cost including price and delivery time within seconds. Requests for manual estimates of cost are usually provided within 24 hours.
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With what materials can you make parts?Depending on the production technology used we can manufacture parts out of: Scalmalloy©, Aluminum AISi10Mg, CuNi2SiCr, CuCP, Tooling steel MS1 (1.2709), Stainless steel 316L (14404), Hastelloy© X, Inconel 718, Inconel 625, PA11, PA12, PA 12 Glass filled, PA 12 Al filled, and PA 12 Flame Retardant, TPU, Polycarbonate, PC-ABS, and ULTEM© 9085. More materials are regularly added. Click here for more about available materials and technologies.
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What flame retardant materials are available?We have several flame retardant polymers available. PA 12 Flame Retardant (for Selective Laser Sintering) combines high tensile strength with stability. Certifications include CS 25, JAR 25 (Joint Aviation Requirement), FAR 25, and UL 94/V-0. See the data sheet. ULTEM 1010 (for Fused Deposition Modeling) is a high-performance thermoplastic polyetherimide offering the lowest coefficient of thermal expansion among all FDM materials. Key certifications include FAR 25 and OSU 65/65 (USA Federal Aviation Administration), UL 94 V-0 and 5 VA. See the data sheet. ULTEM 9085 (for Fused Deposition Modeling) is a strong, high-performance thermoplastic. Key certifications include FAR 25 and OSU 65/65, EN45545 R6-HL3 rating, and UN ECE Regulation 118 (Fire Protection of Buses). See the data sheet. Learn more about flame retardent materials in this guide.
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What production technologies do you offer?Our network of certified partners enables us to provide our makers with a variety of highest quality solutions. We offer 15+ manufacturing technologies. Some of the most popular include: Laser Powder Bed Fusion (L-PBF) is used for manufacturing complex and dimensionally stable metal parts. The process uses an inert gas atmosphere and a laser, whose thermal energy is used to melt metal powder which is stored in a powder bed. Selective Laser Sintering (SLS) is a technology similar to Laser Powder Bed Fusion (L-PBF) but uses polymers instead of metals. It is equally capable of creating highly accurate parts. Multi Jet Fusion (MJF) is a powder bed technology that builds up the manufactured parts layer-by-layer. It is a very accurate manufacturing technology with short building times as well as a high output. Fused Deposition Modeling (FDM) produces parts out of thermoplastics with a heated and moveable nozzle. The technology is cost-efficient, scalable, and has short end-to-end lead times. CNC machining is a computer-controlled manufacturing method where programmed software controls complex machinery based on pre-determined movements. Click here for more information on materials and technologies.
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What finishes do you offer?We offer a variety of finishes depending on the production technology: Media blasting Dyeing Smoothing Tumbling Painting CNC machining Heat treatment Find out more about our various finishes here.
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What kind of models or drawings do I need to get a quote?Our platform supports most popular CAD files (3DXML, 3MF, ACIS, CATIA V4, CATIA V5, DXF, DWG, IGES, Inventor, JT, NX, OBJ, Rhino, Solid Edge, SolidWorks, STEP, STL, VDA, 3DS, XCGM, WRL, CTM, Draco, PLY).
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Can you draft a design for me according to my specifications?No, we don’t provide CAD drafting services. However, our platform provides DFM feedback. Also, our engineers may review designs for their manufacturability in some cases and offer advice. You can also check out several design guides in our resource hub.
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What is the maximum printing size of parts?Below are the standard maximum build chamber sizes for the different additive manufacturing technologies and materials. All numbers are in millimeters. However, we can provide you with larger parts whenever needed. Upload your design to the MakerVerse platform or let us know and we’ll be happy to provide you a custom quote. SLS: Max sizes vary based on the material, ranging from 340 x 340 x 600 mm (e.g., PA11 and TPU) to 700 x 380 x 580 mm (e.g., PA12) FDM: up to 914 x 610 x 914 mm MJF: up to 380 x 284 x 380 mm LPBF: Max sizes vary based on the material, ranging from 250 x 250 x 325 mm (e.g., Haynes 282) up to 500 x 500 x 500 mm (e.g., Inconel 625, Inconel 718, Hastelloy X) Learn how to get oversized parts up to 12 meters big from a range of manufacturing technologies.
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Do you control the quality of the parts?The MakerVerse premium supply chain consists of hand-picked partners that have gone through a rigorous selection and onboarding process. Partners are continuously monitored and assessed per engineering best practices and technological advancements. Highly-trained additive manufacturing application engineers review and confirm the production and inspection of every single part ordered via the MakerVerse platform and generate a dedicated inspection report. We ensure the ISO9001 certification of every manufacturing partner. Further, we guarantee material properties according to our MakerVerse material data sheets, which are based on inspection processes following standardized industrial norms. Additional quality inspection reports are available in partnership with ZEISS: Optical 3D Scan Tactile – CMM Surface Roughness Computer Tomography Click here to learn more about how we ensure quality of your parts.
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How does MarkerVerse protect customers’ intellectual property?We take your intellectual property very seriously. Every drawing, sketch, or picture uploaded to our system is kept completely secure. We use state-of-the-art security algorithms. Once your order is placed, only the partner manufacturing your part has access to the part drawing. All manufacturers in our network are under contract to protect your IP. If you require a special non-disclosure agreement, please send your request to legal@makerverse.ai. Additionally, we also practice strong cybersecurity standards at MakerVerse including among others European-only AWS servers, state-of-the-art antivirus software & firewall, and regular cybersecurity and awareness trainings. Learn more about our data protection measures.
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How long does it typically take to manufacture a single part?The timing of the full manufacturing process from order to delivery can vary depending on the part complexity, the specific manufacturing partner, and the type of production technology used. We do our best to ensure the fastest turn-around time possible and you should expect to receive your part within 5-14 days from your order.
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What happens if the parts I received have issues?We strive to offer the highest quality parts by frequently vetting the sites of our partners and we take full responsibility guaranteeing that the proper quality is achieved. If you notice any issues of lower-than-expected quality, please do not hesitate to contact our support center at customersupport@makerverse.ai.
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How do I request parts to be made to my exact requirements?When you create your quote on the MakerVerse platform, you receive several options to specify your part. A file in one of the many accepted formats is mandatory, as it is the primary source for information regarding part design and dimensions. We created this article to show you exactly how to specify your part on the MakerVerse platform. If there are any infeasibilities or contradictions in your part specifications, we might put the order on hold and reach out to you for further clarification.
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